Close your account
You’re welcome to close your Memberful account at any time if you don't feel we're the right fit!
In this help doc:
Before you cancel
Before you cancel your Memberful account, consider a few options that may address any concerns you have:
- Can’t find the feature you’re looking for? Contact us and we can help you find something you’re missing or share another solution.
- Downgrade to our free Starter plan to reduce costs.
- Have any unresolved technical or member questions? We'll be glad to help you resolve them!
- Check our Partner page for freelance Memberful experts to help solve advanced issues.
If you want to stop your membership program, but you don’t want to close your Memberful account, you can downgrade your account to our free Starter plan and delete your members' subscriptions. If you choose to restart things in the future, you'll still have access to your member info, membership plans, and account settings.
Still want to close?
Close your account by navigating to the Account tab and clicking Close Account at the bottom of the page.
Please review our Memberful Data Protection Policy for further details.
Can't find what you're looking for? We'd love to help! 💪
Send us a message through the orange chat bubble in the lower right corner of the page. You'll hear back within a few hours Monday - Friday. 😀